Privacy Policy

Who we are

OXOKE ("we", "us", "our") provides AI automation, agents, applications, and growth services to businesses in the US, UK, EU, Canada, and Australia. For any privacy question, contact us at contact@oxoke.com.

For visitors and clients in the European Economic Area and the UK, OXOKE acts as the data controller for personal data collected through this website and as a data processor for client data handled during an engagement.

What we collect

We keep collection to a minimum and only gather what we need to respond to you and run our business:

• Contact details you provide — name, work email, company, and anything you include in a message or form.
• Audit and enquiry responses you submit through our tools.
• Basic, privacy-respecting analytics about how the site is used (pages viewed, approximate region, device type).
• Communications between us during an enquiry or engagement.

Why we use it

We process personal data to respond to enquiries, deliver and improve our services, meet legal and contractual obligations, and — only where permitted — to follow up about relevant work. Our lawful bases are consent, legitimate interest, and the performance of a contract.

We do not sell personal data, and we never use client data to train public AI models.

Client data during projects

When we build systems for you, we may process data on your behalf as a processor. That data is handled under NDA where requested, isolated per client, encrypted in transit, used only to deliver the agreed work, and returned or deleted on request.

On AI systems, we keep a human in the loop on consequential decisions and align our handling with the EU AI Act and GDPR principles.

Sharing & processors

We use a small number of reputable service providers (for example hosting, email, and analytics) who process data on our instructions under appropriate agreements. We do not share your data with anyone else except where required by law.

How long we keep it

We retain personal data only as long as needed for the purpose it was collected, to meet legal obligations, or to maintain our legitimate business records — after which it is deleted or anonymized.

Your rights

Depending on where you are, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing or withdraw consent.

• Request a copy of the data we hold about you.
• Ask us to correct or delete it.
• Object to or restrict how we use it.
• Lodge a complaint with your local data-protection authority.

To exercise any of these, email contact@oxoke.com and we will respond within the timeframes the law requires.

Security

We use encryption in transit, access controls, per-client isolation, and least-privilege practices to protect data. No system is perfectly secure, but we design for defensibility and review our practices regularly.

Changes to this policy

We may update this policy as our services or the law evolve. Material changes will be reflected by the "last updated" date above. Continued use of the site after an update constitutes acceptance of the revised policy.